Hanarchy Proxies
HomePricingBlogFAQAbout
Log inGet Started

Privacy Policy

Last updated: January 25, 2026

Legal Entity

Hanarchy Proxies is a brand name operated by PHOENICIANS GENERAL TRADING L.L.C – O.P.C, a company licensed in Abu Dhabi, United Arab Emirates.

  • Trade License Number: CN-5186913
  • Licensing Authority: Abu Dhabi Department of Economic Development
  • Country: United Arab Emirates

1. Introduction

At Hanarchy Proxies, operated by PHOENICIANS GENERAL TRADING L.L.C – O.P.C ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proxy services and website.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

  • Account registration information (email, name)
  • Payment information (processed by third-party providers)
  • Support communications
  • Feedback and survey responses

2.2 Information Collected Automatically

When you access our website, we may collect:

  • Browser type and version
  • Operating system
  • Referring URLs
  • Device information
  • Usage patterns on our website

2.3 Proxy Service Data

When you use our reverse proxy services, we collect minimal data necessary to operate the service:

  • Your configured backend server IP and port (to route traffic)
  • Aggregate bandwidth usage (for billing purposes)
  • Connection status for service monitoring

We do not log individual connection attempts or the content of traffic passing through our proxies.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send billing information
  • Respond to customer service requests
  • Send administrative communications
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties that help us operate our business (payment processors, hosting providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data centers

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. Upon account deletion, we will delete or anonymize your personal information within 30 days, except as required by law.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your data
  • Object to processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking

Our website uses cookies to enhance your experience. Types of cookies we use:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand site usage
  • Preference Cookies: Remember your settings

You can control cookies through your browser settings.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: